When going to an unfamiliar health service, the user and family may need to know where to report, what to do with the documents and what to do.GenHealth Pre-identified arrangements can be made for administrative support staff to accompany the travel and on-site process to facilitate user access to the day.
This may include identification of time and place of visit, reporting guidelines, submission of documents, form writing assistance, and administrative communication with institutions. If the on-site arrangement is adjusted, it can help to confirm that the information is up to date and to inform families as the user wishes. Auxiliary services are administrative support, which does not include medical care or substitute for the user's decision; the scope, time and cost of the specific services are explained before the arrangements are confirmed.
